15 days for a full refund. Jewelry must be never worn. After 15 days until 30 days, store credit will be issued. Custom jewelry is non-returnable, non-refundable.
If we sell it – we stand behind it. 100%. If you lose a diamond due to a manufactures defect, we will replace the diamond. On pieces that have micropave work, if a small diamond from a ring you purchased from us comes out, we will replace it no cost to you for a full two years. We are not responsible for normal wear and tear. We do not require a 6 month check-ups for this policy to be effective, however it is recommended to have your jewelry checked at least once a year.
Free inurance for one year on diamond and fine jewelry purchases Over $1500. Inurance is provided by Jewelers Mutual Insurance Company.